Privacy Policy Privacy Policy Privacy Policy
We take your privacy seriously
This Data Protection Notice (“Notice”, “Privacy Policy”) sets out the basis which Love My Pets (“we”, “us”, “our”, “Love My Pets”, “Love My Pets Shop”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act of Singapore (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.
PERSONAL DATA
In the context of this Privacy Policy, “personal data” refers to any information, whether true or not, about an individual who can be identified from that information or from that data and other information to which the organization has or is likely to have access. This includes but is not limited to, names, contact details, identification numbers, pet information, and any other information provided by you during your interactions with Love My Pets. We are committed to ensuring the protection and proper handling of your personal data in accordance with the provisions of Singapore’s Personal Data Protection Act (PDPA).
This paragraph defines “personal data” as per the PDPA and provides examples of the types of information that fall under this category within the scope of your business operations.
Collection, Use, and Disclosure of Personal Data
We collect personal data, including but not limited to names, contact details, and pet information, to provide and improve our services, process orders, and communicate with you effectively. We do not disclose or sell your personal data to third parties unless required by law or with your consent.
Deemed Consent by Notification
By providing us with your personal data, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. We will notify you of any changes to the purpose of use or disclosure of your personal data and seek your consent if necessary.
Reliance on the Legitimate Interests Exception
We may rely on the legitimate interests exception for processing personal data for purposes such as marketing and improving our services. Your rights and interests will always be considered and balanced with our legitimate interests.
Withdrawing Your Consent
You have the right to withdraw your consent for the collection, use, or disclosure of your personal data. Please contact our team for assistance.
Access to and Correction of Personal Data
You may request access to and correction of your personal data held by Love My Pets. We will make reasonable efforts to ensure the accuracy and completeness of your data upon your request.
Protection of Personal Data
We employ appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Accuracy of Personal Data
It is important to ensure that your personal data is accurate and up to date. Please inform us of any changes or inaccuracies in your personal data.
Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
No Sales of Data
Love My Pets does not sell personal data to third parties for marketing or any other purpose.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these third-party sites before providing any personal data.
COOKIES
We use cookies and similar technologies on our website to enhance your browsing experience. You may adjust your browser settings to refuse cookies or to alert you when cookies are being used.
Transfers of Personal Data Outside of Singapore
In some cases, personal data may be transferred to entities or servers located outside of Singapore for processing or storage. We will take steps to ensure that such transfers comply with applicable data protection laws.
Contact
For any inquiries, requests, or concerns regarding your personal data, please email contactus@lovemypetspteltd.com.
Effective date : 22/11/2023
Last updated : 22/11/2023
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